We are proud of the services we provide, and the happiness and satisfaction of our clients is our constant aim. It is therefore heartening and a source of pride when we receive testimonial letters and emails. It indicates to us that we are "getting it right".

We will not bore you with pages of letters, but we will occasionally add a few that are representative of those we receive. Most special are those NOT sent to us, but to others, telling about us. We begin with a few of those:

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This was sent to Fodors.com Tour Review Forums :

My husband & I went off in search of something to do on a cruise stop in Christchurch - & connected with a wonderful local guide. His contact info should anyone want to connect with him is Graham Mason, & he has a website www.thesilverservice.co.nz  Had a wonderful day out with Graham at half the price of the cruise expedition for the same tour - without half the insight, & every moment was personalised! It would be wonderful if Graham could connect with other similar services at other ports on regular cruise itineraries, as virtually any cruise passenger would want to connect with similar services in Dunedin, Wellington, & Tauranga - to say nothing of Auckland...     author: shedridt

note from Graham,...."we have connections and affiliates in the above areas, along with Queenstown, Rotorua, and Hamilton, and all have been carefully selected to best match our quality and service.

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This one sent to an Inbound Tour Operator who regularly uses our service...         

We had such a wonderful time in your country and plan to visit your New Zealand again. Your coach operators Phil in the North Island and John in the South Island are real assets for you. They took all efforts to make our holiday as smooth as possible........Srini (India)

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This one from Wendy to her travel agent back home in the USA...

We’re having a good time, even with the rain.  New Zealand is extremely beautiful and people are very friendly.  The driver (john) that transported us to the whale watch was excellent.  Nobody else went on the trip, so we had a private tour guide all day.  He even went as far as to leave a message at the hotel to let us know, he called a friend in Queenstown to help us in any way we need and gave us his number.  He was so intelligent and knew his history of the country so well.  I recommend him highly for any future trips you may plan for others.

Wendy's Travel Agent thought enough of this comment to pass it along to us, thanks...                                            

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A note from a Private Tour we did for a Cruise Ship party...

...yes we had a wonderful time with Graham today.  We especially enjoyed his knowledge and the exceptional places where we dined. Thank you again for organising our tour, it was wonderful. Kindest Regards, Sue.

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A cheeky quote from an Incentive Tour organiser, exactly as it was...

...well I must say it has been fabulous so far, nothing has been a problem. Your service far exceeds expectations! (How’s that for a quote for your website!!!)               

 John says 'thank you Jody, I will do that, and here it is in the website!'

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Family Reunion over a weekend...

Hi John,
Just got back today. My very big thanks on behalf of everyone you provided services to in the weekend. The services and drivers were superb, friendly and efficient. I'd happily recommend you to anyone.
Best regards, Graham.

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